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Terms and conditions

XPT Services Ltd

Last Updated: 11 March 2025

1. Introduction​

Welcome to XPT Services Ltd ("we," "us," or "our"). These Terms and Conditions ("Terms") govern our customers, clients, and users ("you" or "your") use of our services, products, or website (collectively, the "Services") provided by XPT Services Ltd. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

These Terms are governed by the laws of New Zealand. We reserve the right to update or modify these Terms at any time, and such changes will be effective upon posting on our website or notifying you directly.

2. Eligibility​

To use our Services, you must:

  • Be at least 18 years of age or have the consent of a legal guardian;
  • Have the legal capacity to enter into a binding agreement under New Zealand law; and comply with these Terms and all applicable laws.

3. Services​

XPT Services Ltd provides computer consultancy services. We reserve the right to modify, suspend, or discontinue any part of the Services at our discretion, with or without notice.

4. User Obligations​

You agree to:

  • Provide accurate, current, and complete information when using our Services;
  • Use the Services only for lawful purposes;
  • Not misuse, interfere with, or attempt to disrupt our Services (e.g., through hacking, introducing viruses, or unauthorized access);
  • Not reproduce, duplicate, or resell any part of our Services without prior written consent from XPT Services Ltd.

5. Payment Terms​

  • Pricing: All prices are in New Zealand Dollars (NZD) unless otherwise stated and include Goods and Services Tax (GST) where applicable.
  • Payment: Payment is due two (2) months after receipt of invoice. Accepted payment methods include: paypal, credit card or bank transfer.
  • Refunds: Refunds, if applicable, will be processed in accordance with the Consumer Guarantees Act 1993 (see Section 11 below).

6. Intellectual Property​

All content, trademarks, and materials related to our Services (including but not limited to text, logos, designs, and software) are the property of XPT Services Ltd or our licensors and are protected by New Zealand intellectual property laws. You may not use, reproduce, or distribute our intellectual property without our prior written permission.

7. Privacy​

Your use of our Services is subject to our Privacy policy, which outlines how we collect, use, and protect your personal information in compliance with the Privacy Act 2020 of New Zealand.

8. Limitation of Liability​

To the fullest extent permitted by New Zealand law:

  • XPT Services Ltd will not be liable for any indirect, incidental, or consequential damages (including loss of profits, data, or goodwill) arising from your use of our Services.
  • Our total liability to you for any claim under these Terms will not exceed the amount you paid us for the Services in the preceding 12 months.
  • We are not responsible for delays or failures in performance due to events beyond our reasonable control (e.g., natural disasters, government actions, or internet outages).

9. Termination​

We may terminate or suspend your access to our Services at our discretion, with or without notice, if you breach these Terms or engage in conduct we deem harmful to our business. You may terminate your use of our Services at any time by ceasing to use them and notifying us in writing.

10. Disputes and Governing Law​

These Terms are governed by the laws of New Zealand. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New Zealand. Before escalating to legal proceedings, we encourage you to contact us at [email protected] to resolve any issues informally.

11. Consumer Guarantees Act 1993​

If you are a consumer as defined under the Consumer Guarantees Act 1993, nothing in these Terms limits your rights under that Act. This includes guarantees that our Services will be:

  • Provided with reasonable care and skill;
  • Fit for their intended purpose; and completed within a reasonable time (where no time is specified).
  • If we fail to meet these guarantees, you may be entitled to a remedy, such as a repair, replacement, or refund.

12. Force Majeure​

XPT Services Ltd will not be liable for any delay or failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, or government restrictions.

13. Miscellaneous​

  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
  • Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at our discretion.

14. Contact Us​

If you have any questions about these Terms, please contact us at:

Email: [email protected]

Phone: +64 21 0804 7593